How to Place a Custom Order: Five Stops

How do you place a custom order with Süslü Collection? Short answer: five stops — brief, written proposal, approval, production and photo check; writing the date, age, three measurements and your wishes in one message is enough to start. 📝

This piece covers the five stops of an order, the six things a brief should contain, and the difference between a ready-made and a made-to-order request.

A good order begins with a good brief: four lines of information set weeks of production on the right path. ✨

Main guide: Süslü Collection brand · production side: handmade production process.

The five stops of an order

The strip drew the stops; this section explains the family’s and the atelier’s work at each. The rule: every stop locks something in — no surprises at the end. 🚉

The family’s part is small but critical: the brief, the approval and the photo approval.

How is a brief sent?

In one message via contact: ceremony date, the child’s age, three measurements, colour and wishes. A reference photo helps too.

What does the proposal contain?

Model, fabric and trim options with price and timing: a written quote protects both sides better than a verbal agreement.

Why is approval detailed?

Because going back after cutting and embroidery is hard: names are read letter by letter and measurements confirmed centimetre by centimetre.

How long does production take?

Three to four weeks on average, shorter for simple models. The atelier sends progress photos and reports any delay the same day. Process in the production piece.

What does the photo check secure?

The last gate: the finished piece is photographed in daylight and shipped once you approve. Any objection is fixed before it leaves.

How does payment work?

For made-to-order pieces there is usually a deposit at confirmation and the balance before shipping: the terms are stated in writing before the quote.

The stops are covered. Now the brief. 📋

Six things a brief should contain

The list set out six items; this section explains why each is needed. An incomplete brief means unnecessary back-and-forth: six lines are faster than a day of messages. ⏱️

With these six in hand, a proposal comes back the same day.

Why is the date first?

It sets the calendar: if a made-to-order piece needs three to four weeks, suggesting models without knowing the date is pointless.

What is age for?

The cut and comfort decision: easy dressing and cotton lining for a baby, the child’s own taste for an older girl.

How are the three measurements taken?

Height (against a wall, without shoes), chest (at the widest point, a finger’s ease) and waist (at the natural curve, without pulling). Skirt length goes on its own line.

How should colour be given?

With a photo taken in daylight or the ceremony’s colour trio: the word “cream” means a different tone to everyone, a photo settles it.

How are wishes written?

Short and concrete: “lace at the neckline, the same lace at the hem, name and date on the lid.” Reference photos help too.

Why is the address needed up front?

Shipping time joins the calendar: for other cities and abroad it makes a difference of several days.

The brief is set. Next, the order type. ⚖️

Ready-made or made to order?

The table set the two request types side by side; this section says which suits you. What decides: time and size. 🪡

There’s also a middle route: a ready-made piece plus alteration or embroidery.

How does a ready-made order run?

The size is chosen from the chart and the piece ships within a week. The approval stage is short: only colour and size are confirmed.

How does a made-to-order run?

A pattern is drawn for that child, fabric and trim are chosen together, production takes three to four weeks. The approval stage is detailed.

What is the middle route?

A small alteration (length, waist, sleeve) or a name embroidery on a ready-made piece: most of the personal touch within a few days.

When is made to order essential?

A body beyond the size chart, a specific fabric or colour wish, and embroidery: if all three apply, it’s the only route. Comparison in the custom versus ready-made piece.

Returns and exchanges?

For ready-made pieces the terms are on the product page and in the distance sales agreement; for pieces made to order the scope for return is limited, which is why the approval stage is kept detailed.

Can I change my mind after ordering?

Before cutting, yes: a colour or trim change is no problem at that stage. After cutting and embroidery a change means a new piece, so don’t rush the approval.

The type is chosen. Last section: common mistakes. ⚠️

Common ordering mistakes

Most mistakes come from squeezing into the final week and from missing information. This section gives five mistakes and their fixes. 🛠️

They all tie to one sentence: write early, write clearly.

Ordering late

Asking for a made-to-order piece a week before the ceremony squeezes the schedule. Fix: write the date in your first message and start three to four weeks ahead.

Old measurements

Measurements taken two months ago describe a different child: children grow fast. Fix: measure again before ordering.

Choosing colour on a screen

Screen calibration shifts tone. Fix: ask for a daylight photo or take a sample in store. Stores in the stores piece.

Spelling mistakes

Especially with bilingual names: take the spelling from the official document and have two people read the draft.

Vague wishes

“Something elegant” doesn’t turn into production. Fix: three concrete sentences and one reference photo.

Where to begin?

Write the six items via contact — a written proposal the same day; products in collections.

The order file closes: stops, brief, type, mistakes. Summary below. 🎀

🧵 Notes from the Atelier

The orders that move fastest are the ones whose first message carries the date and three measurements: those two facts make a same-day proposal possible. Second note: where two people proof-read the draft, we never see an embroidery spelling mistake. Third note: orders that keep the photo check never end in surprise — everything is settled before the box leaves.

📖 Quick Glossary

Brief: the order message carrying date, measurements, colour and wishes. Three measurements: height, chest, waist. Photo check: approving the finished piece before shipping. Middle route: a ready-made piece plus alteration or embroidery.

⚡ Quick Summary

An order runs through five stops: brief, written proposal, approval, production, photo check. 📝 A brief needs six items: date, age, three measurements, colour, wishes, address. Ready-made ships within a week, made to order takes three to four weeks, with alteration and embroidery in between. Common mistakes: late ordering, old measurements, choosing colour on screen, spelling errors and vague wishes.

🎯 Next Step

Write the date, age, three measurements and your wishes via contact — a written proposal the same day; products in collections.

Sıkça Sorulan Sorular

How do I place a custom order with Süslü Collection?

Through contact, in a single message: the ceremony date, the child’s age, three measurements (height, chest, waist), your colour preference and your wishes. A written proposal, design and measurement approval, production in the atelier and a photo check before shipping follow.

How long does a made-to-order piece take?

Three to four weeks on average, including approval, production, photo check and shipping. Ready-made pieces ship within a week; in Eid and wedding season a week of buffer is advised.

Can a custom piece be returned?

For ready-made pieces the return and exchange terms are stated on the product page and in the distance sales agreement. Pieces sewn and embroidered to order are made specifically for you, so the scope for return is limited — which is why the approval stage is detailed.

Kaynak: Wikipedia — Bespoke tailoring