Distance Sales Agreement
All users are deemed to have accepted that they have read and approved the sales agreement as soon as they complete their membership process.
The Distance Sales Agreement is the
Virtual Sales Agreement between Süslü Collection and the Customer.
Article – 1 The
subject of this contract is the Law No. 4077 on the Protection of Consumers, regarding the sale and delivery of the product sold by the seller to the buyer, the qualifications and sale price of which are stated below; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.
Article – 2
Süslü Collection Sanayi Ticaret A.Ş.
Article – 3
All members: All buyers who are members of Süslü Collection Company’s e-commerce store Suslucollection.com and shop. (hereinafter referred to as buyer or customer).
Article – 4
SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION: The
Goods/Products or Services; Type, Quantity, Brand/Model, Color, Number, Sale Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.
Article – 5
5.1 – The BUYER declares that he has read all the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product subject to the contract specified in Article 4, and has given the necessary confirmation in electronic environment.
5.2 – The product subject to the contract is delivered to the buyer or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer’s place of residence for each product, provided that the legal 30-day period is not exceeded.
5.3 – If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.
5.4 – ” The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and together with the warranty documents and user manuals, if any.
5.5 – For the delivery of the product subject to the contract, this contract must be approved electronically and the sale price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
5.6 – If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the delivery of the product, the BUYER himself or the product delivered to the person or institution specified in the sales contract. must send it to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.
5.7 – If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In the event that the buyer cancels the order, the SELLER will attempt to cancel the credit card receipt belonging to the buyer and return the relevant amount to the buyer’s account within 7 days, and the transaction will be notified to the buyer via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.
5.8 – In case the products delivered to the person and/or institutions to which the BUYER and/or the Buyer wishes to be delivered are defective or broken, the relevant product or products are delivered to the Seller within 7 days, starting from the date of receipt by the Buyer, in order to carry out the necessary repair or replacement within the warranty conditions. and shipping costs are borne by the SELLER. In such a case, if the 7-day period expires, the BUYER has to take the product he has received to the relevant service.
5.9 – This contract becomes valid after it is sent to Suslucollection.com after electronically approved by the buyer (after membership is achieved).
Article – 6
RIGHT OF WITHDRAWAL: The
buyer has the right to withdraw within seven (7) days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order for the right of withdrawal to be exercised, the Seller must be notified by fax or e-mail within this period, and the product must not be used within the framework of the provisions of Article 7 and its packaging must not be damaged. In case this right is exercised, it is obligatory to return the original sales invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd party or the Buyer has been sent to the Seller. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the Buyer’s credit card account. The SELLER cannot be held responsible for the problems on the bank’s side in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the Buyer. In addition, the right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed. The use of the right of withdrawal for all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, tape, etc.) and all kinds of cosmetic products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
Article – 7
AUTHORIZED COURT: In the
implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the settlement of the Buyer or the Seller are authorized up to the value declared by the Ministry of Industry and Trade. In case the order is approved electronically, the BUYER shall be deemed to have accepted all the provisions of this contract.